Frequently Asked Questions
Find answers to common questions about ApprentieMalin. If you can't find what you're looking for, feel free to contact our support team.
General Questions
How does ApprentieMalin work?
ApprentieMalin is an AI-powered WhatsApp chatbot that helps students with their homework and academic questions. Simply send your question or homework problem via WhatsApp, and our AI assistant will provide a personalized explanation or solution to help you understand the concept.
What subjects does ApprentieMalin cover?
ApprentieMalin covers primary and middle school subjects including math, science, language arts, history, geography, and more. Our AI is designed to understand and assist with grade 1-9 curriculum across all major subjects.
Is ApprentieMalin safe for children?
Yes, ApprentieMalin is designed with child safety as a top priority. We have content filters and safeguards in place to ensure age-appropriate responses. All conversations are monitored for safety, and our AI is programmed to provide educational content only.
Our Services
Do I need to install any software to use ApprentieMalin?
No installation required! ApprentieMalin works through WhatsApp, which you likely already have installed. Simply save our number and start chatting with our AI tutor right away on any device that supports WhatsApp.
How much does ApprentieMalin cost?
We offer a free starter plan that gives you access to basic features. Premium plans with unlimited questions, advanced explanations, and progress tracking are available at affordable monthly rates. Visit our pricing page for current offers.
Can parents monitor their child's learning progress?
Yes! Our parent dashboard allows you to track your child's learning activity, view subjects they're studying, monitor progress, and see areas where they might need additional support. It's a great way to stay involved in your child's education.
Pricing & Subscriptions
Is ApprentieMalin available in multiple languages?
Currently, ApprentieMalin is available in English and French. We're actively working on adding more languages to support students worldwide. Stay tuned for updates on additional language support.
How quickly will my child receive responses?
ApprentieMalin provides instant responses in most cases! Our AI processes questions within seconds and delivers clear, helpful explanations right away. Even during high usage periods, wait times rarely exceed 30 seconds.
Can ApprentieMalin help with exam preparation?
Absolutely! ApprentieMalin is excellent for exam prep. Students can ask specific questions about topics they're studying, request practice problems, and get step-by-step explanations that help reinforce their understanding before tests and exams.
Can I change my subscription plan?
Yes, you can upgrade, downgrade, or cancel your subscription at any time from your account settings. Changes to your subscription will take effect at the start of your next billing cycle.
Technical Support
What if the AI doesn't understand my question?
While our AI tutor is very advanced, occasionally it might need clarification. In these cases, it will politely ask for more information or suggest rephrasing your question. For complex issues, our human support team can assist when needed.
What devices are compatible with ApprentieMalin?
ApprentieMalin is fully responsive and works on any device with a web browser, including computers, tablets, and smartphones. For the best experience, we recommend using the latest version of Chrome, Firefox, Safari, or Edge.
How do I reset my password?
If you've forgotten your password, you can reset it by clicking on the "Forgot Password" link on the login page. You will receive an email with instructions to create a new password. If you don't receive the email, please check your spam folder or contact our support team.
Still Have Questions?
Our support team is here to help. We'll get back to you as quickly as possible.