Privacy Policy
Last updated: January 1, 2023
1. Introduction
ApprentieMalin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
We may collect information about you in various ways:
2.1 Personal Information
When you create an account or use our Service, we may collect personal information such as:
- Name
- Email address
- Phone number
- Child's first name and grade level
- Payment information
2.2 Usage Information
We may also collect information about how you use our Service, including:
- Interactions with our AI tools
- Content of your questions and conversations with our callbots
- Log data (such as IP address, browser type, pages visited)
- Device information (such as device ID, model, operating system)
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Service
- Personalize learning experiences for students
- Process payments and manage your account
- Send you updates and communication related to the Service
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues or fraudulent activities
- Improve our AI systems and educational content
4. Sharing Your Information
We may share your information in the following situations:
- With service providers who perform services on our behalf
- To comply with legal obligations
- To protect and defend our rights and property
- With your consent or at your direction
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access and disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
6. Children's Privacy
Our Service is intended for use by children under parental supervision. We collect limited information about children, as described in this Privacy Policy, and we comply with applicable laws regarding the protection of children's privacy, including the Children's Online Privacy Protection Act (COPPA).
Parents or guardians have the right to review, delete, and control the use of personal information provided by their children. To exercise these rights, please contact us at privacy@apprentiemalin.com.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to:
- Access and receive a copy of your personal information
- Rectify inaccurate or incomplete information
- Request deletion of your personal information
- Restrict or object to processing of your information
- Data portability
To exercise these rights, please contact us at privacy@apprentiemalin.com.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@apprentiemalin.com.